For the past twenty-five years, Richard has been assisting for-profit and nonprofit organizations across the country to better tell their story. In addition, he is now embarking on a new venture to bring the practical applications of storytelling into all facets of business, healthcare, education, and society through the StoryWork Institute.

Richard is the co-creator of StoryCare®, a product to assist healthcare organizations rapidly improve patient satisfaction and safety has authored numerous books including the Healing Art of Storytelling, co-developed the award-winning board game Pitch-A-Story, and is a recognized national speaker.

Richard earned a Masters in Science in Clinical Psychology from Peabody College at Vanderbilt University.